Safety & Trust

Trust and safety come first.

Prelumo enforces verification tiers, messaging protections, and dispute resolution with evidence so every session is safe and accountable.

Verification tiers

Tutors complete ID checks and optional credential verification for higher trust tiers.

Anti-scam messaging

Contact details and external links are blocked until a paid booking is completed.

Dispute handling

Evidence-based dispute workflows protect both students and tutors with clear audit trails.

In-person safety

Locations remain approximate until booking, and check-in tools help both sides stay safe.